SmartFMS (Fixed Mobile convergence Solution) is a solution that allows telecommunications carriers to cross markets. In their demo, Outsmart showed a conventional telephone, a "soft" phone running on a laptop, a VOIP deskset, and a cellular phone. Placing a single call rings multiple devices, providing greater flexibility for the recipient. 40% of all calls are received indoors for example, where a conventional phone is available. Taking the call on that device saves minutes on the cellular calling plan and generally provides better call quality as well. Not an end-user solution but a great technology for service providers to deliver better and more flexible service.
